We have a single unlimited plan at $19 per month. It includes unlimited everything : from the initial sync up to many years back of historical data, multiple automations for multiple Shopify Stores and QuickBooks companies within the same QuickBooks account. You can even cancel your subscription at any time. It will stop at the end of the billing period.
Yes, the Automation lets you choose between Cash and Accrual basis during setup. Sush.io sync Shopify Orders as Invoices in QuickBooks Online when Accrual basis option is selected during setup. Invoices are not created when the user selected the option 'Cash Basis' In this case Sush.io creates a SalesReceipt.
There is many reasons that the Automation can not be completed during setup and has to do with differences detected between your Shopify Store settings and QuickBooks Online account settings. These can be :
First initial sync can take from 1 hour to 24 hours to complete. Please be patient while we process your initial sync and set up your accounts in QuickBooks automatically. This is due to either a huge amount of data that is needed to sync or events related to the QuickBooks API as well as huge traffic on our servers. It usually takes between 20 to 30 minutes and you can reach out to our support if Data is not available after a few hours so that we can check your account status at email@example.com or through the Online chat.
The Automation syncs immediately for the initial setup and then every 24 hours. Your data may be syncing or in a batch of future transactions. If after 24 hours your data is still not in QuickBooks something might went wrong with your Account. We recommend to follow these steps :
Contact our support at firstname.lastname@example.org or through the Online chat to see how we can help you get back to normal.