We have a single unlimited plan at $19 per month. It includes unlimited everything : from the initial sync up to many years back of historical data, multiple automations for multiple Stripe accounts and QuickBooks companies within the same QuickBooks account. You can even cancel your subscription at any time. It will stop at the end of the billing period.
No, the Automation works differently and can not help you take payments from Stripe based on your QuickBooks invoices. The Automation helps you sync your Stripe Payments within QuickBooks and then Sales Receipts are created for each payment. You can use QuickBooks Payments to make Credit Card payments in QuickBooks. Learn more here.
There is many reasons that the Automation can not be completed during setup and has to do with differences detected between your Stripe Account settings and QuickBooks Online account settings. These can be :
First initial sync can take from 1 hour to 24 hours to complete. Please be patient while we process your initial sync and set up your accounts in QuickBooks automatically. This is due to either a huge amount of data that is needed to sync or events related to the QuickBooks API as well as huge traffic on our servers. It usually takes between 20 to 30 minutes and you can reach out to our support if Data is not available after a few hours so that we can check your account status at email@example.com or through the Online chat.
The Automation syncs immediately for the initial setup and then every 24 hours. Your data may be syncing or in a batch of future transactions. If after 24 hours your data is still not in QuickBooks something might went wrong with your Account. We recommend to follow these steps :
Contact our support at firstname.lastname@example.org or through the Online chat to see how we can help you get back to normal.
Sush.io does not sync Stripe Sales Tax or any other third-party Sales Tax information (e.g from Shopify, Chargify or other service). We suggest that you add the Sales Tax rule directly in your QuickBooks Online account for more accurate accounting. When logging back to your QuickBooks account, choose the Sales Tax view and click Setup Sales Tax.
Yes, you can have multiple active Automations at the Same time. Just follow these steps :
Unfortunately not. If you have multiple currencies activated within Stripe this will cause an error message.
You can see some screenshot examples and how the automation works here. You can also check everything that was created in your QuickBooks account by going to :
You will be able to check all items created and also accounts created by Sush.io.
Unfortunately not. This is due to some limitations with QuickBooks Online API and complex rules with exceptions to manage. You can however check if this Automation will work for you by creating a test Automation.
Initial Sync can take up to a few hours. After subscribing the sync is immediately starting and then sync occurs every 24 hours.
Yes, you can have multiple Stripe Automations at the Same time. Just follow these steps :